Customer Reviews of The Buzz Car Insurance

" Buzz has the most competitive price; Buzz is backed by one of the biggest insurers! IAG; Buzz is so simple and easy to use. You can do everything online! Even talking to the customer rep online without any wait! "

Andrew, NSW

“Thank you for acting on this so quickly, given the time of year! I don’t know how long this process is supposed to take as this is my first accident in 10 years, however the smash repairer said that it is one of the quickest processed claims he has seen and said your company was fantastic to deal with. We are in the process of purchasing a second car and with this experience will definitely be using your company. We have also mentioned The Buzz to many of our friends and family on the back of
the great service so far. Keep up the good work!!”
                                                                                            

        Bradley, NSW

" User friendly website, with a quick quote tool that made it easy to select my insurance preferences and change them simply. Also, being underwritten by IAG and the ability to use the online ‘24/7’ service is a very attractive service against the competition.

.. Buzz provides a very competitive cover for my vehicle which puts it above the rest "

Dani, NSW

" When we had to get a windscreen replaced the service was fast, friendly and the process was very easy. I was impressed and converted. The BUZZ insurance will always be on my list for all insurance quotations "

Joanne, QLD

“We would just like to express our thanks for the wonderful response my daughter Laura and I have received from your organisation.
All staff we have encountered via phone and email have been so kind and thoughtful during our experience of losing our cars and home in the flood that occurred on Tuesday the 11th of January. Our initial call to advise of our car losses was made on Thursday the 13th of January after escaping our flooded area, on Friday the 14th of January we received a call from Rachel offering us both a one hundred dollars donation to assist with expenses, our cars were assessed on Monday the 17th of January, our vehicles towed away on Thursday the 20th of January and today Friday the 21st of January we received the call that our payouts will be in our banks early next week. What a wonderful job you all have done, all we can say is THANK YOU and we will continue to sing your praise to our family, friends and our neighbours who have all been impressed with how quickly you have acted our our behalf. Great job!!!!!”

Julie and Laura, QLD

" I chose to insure my new Ford Ranger with The Buzz Insurance as, after checking several of the other insurance companies, I found them to be very competitive and doing it online was very easy even for a computer illiterate person "

Sandra, SA

"I chose Buzz because of the ease of obtaining a quote online - I didn’t have to disclose my contact details, I liked the quote bar on the side of the form which allowed me to see a quote early on and also what would raise or lower the quote depending on options I could choose "

Samantha, VIC

"To The Buzz insurance and all the team. Thank you for your friendly, easy to use system of premium payment and claiming.  We don't always anticipate an accident and your company has been great in the way it has dealt with us even though it wasn't our fault.  All staff we dealt with were polite, professional and really helpful.

We have just taken out a new insurance with you for our replacement car and will be seeking to insure our other car with you as well.

Thanking you once again."

Ian and Beth, NSW

"Thanks again for all your help, you have made a nightmare the smoothest thing I have ever encounted. It was nice to have you on the web and also on the phone, and your fellow staff members were just as helpful when you were not there. I will pass on the auction details to Keith when he returns home I don't know what he is going to do. Hopefully leave it there as it was his pride and joy and it will never be the same. It's the only car I have ever known to get washed and detailed every week and that was never driven. At least his truck got dirty working.

"it is nice to see that in this day and age that there are people and services that do keep you informed and you don't have to chase for information."

Julie, NSW

“Thank you so much for all your help and assistance, the whole experience with you and your company has been wonderful.  There are no words to express how this whole situation has been for my family and I you have made it so simple and easy I don't know how we would have gotten through this very trying time.

In these times it is so hard to find an insurance company that actually cares about the customer, not only in regard to their wellbeing but also in regards to making it easier to contact and speak with someone from your team, using the internet also. 
 
My family and I are blown away with your new and innovative approach to Insurance all I can say is...'Keep up the wonderful work and always remember people like myself need to be valued and respected, in the manner you have regarded me and taken care  of the situation I found myself in with great integrity.'   I will definately be telling all those whom I come in contact with about your awesome company.”
 
                                                                                                  Kim, QLD

"May I please pass on my heartfelt gratitude for the speed and ease with which my son’s claim was processed. He is only 18 years old and unfortunately had an accident in his dream car and was very upset about the whole matter.

The Buzz staff were so reassuring and helpful towards both of us and I can’t praise them enough.  Considering you are based in another state, the speed of the settlement has been amazing.

Thank you so much for your excellent professionalism, particularly to Kate (I hope that’s right), Robert and Shane, whom were all involved with Ben’s claim. I will most definitely insure with you again and will mention your company to anyone who comes into my place of work, looking for insurance."

Gill, WA