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If you have a general enquiry or need help with anything regarding your policy, you can talk with a member of our Buzz Assist team here.
Fill in the fields below and click send to start live chat.
Our Chat Hours: Monday - Friday 7.00AM - 9.30PM ESTSaturday - Sunday 8.00AM - 7.30PM EST
The Buzz claims, up close
Accidents are stressful. Claim time shouldn’t be. That’s why The Buzz claims approach aims to be:
Speedy – it’s faster online. Sitting in a phone queue is as annoying as bumper-to-bumper traffic. There’s no queuing at The Buzz online.
Simple – do it all here 24/7. No paper forms to post. Fill in the details on screen and hit send.
Stress-free - you choose a repairer convenient for you and get back on the road with confidence knowing our repairs are guaranteed for 3 years.
You can lodge your claim online at mybuzz.
Click below to get The Buzz and some handy tips to help you if something happens.
• Our 4 Step Claims Process. The lowdown on making a claim.
• Glove Box Collision Guide
• What to do if your car is stolen or damaged
• What to do if your car is damaged or destroyed by fire
• What to do if your car is damaged in a storm or flood
• What to do if your cars windscreen or window is damaged
• What to do if you need a hire car
• What customers have to say
Questions?
If you have any other questions about claims, email us at assist@thebuzzinsurance.com.au
If you do have a claim, you can claim online at mybuzz, email us at claims@thebuzzinsurance.com.au or call us on 1300 729 870.
We're sorry, but we are unable to help you with your insurance needs due to the specialised nature of your car. Please select another vehicle or return home.
We're sorry, but we are unable to help you with your insurance needs due to your age group and the car you've selected. Please select another car or return home.
We're sorry, but we're unable to help you with your insurance needs due to the age of your additonal driver and the car you've selected. Please select another vehicle, remove the driver or return home.